Not feeling the love.

We've been in our house for almost 7 years now and we've become used to a certain standard of snow removal. You know, that they do remove the snow. With the storm last week, when after snowing all night, the weather switched to sleet and rain, I asked my husband to call the town and see what was up since at 9:30 a plow had not yet come down our street. It's not like we're some way off side street, we're right off the parkway, and a main thoroughfare for parents and buses to go to the schools on the other side of the parkway. Not to mention out whole street is a mere 3 1/2 blocks long.

So he made the call, very nice of him to handle that. But then he goes and writes a letter to the superintendent of the highway department. Wow, how proactive you say. Wait till you read this.

*John H. Rouse*
Office of the Superintendent of Highways
1140 Old Town Road
Coram, NY 11727

Dear Superintendent Rouse:
Until the start of this year, I was feeling the love. Plows came around early and often during snow storms, prompting us to boast about our highway department to our poor friends in other towns.
But, sadly, it seems the love is lost. In the last three storms, we didn't see one plow down our street -- a busy thoroughfare in our neck of the woods-- until I called to complain.
I'm all for a game of slip and slide on the tiled floor of my grandmother's basement, but not in my car with two young girls and a wife in tow.
Now, I'm a pretty patient guy, but my wife... With the taxes we pay, when we don't get the services we have come to appreciate, I'm the one that bears the brunt of it. And the worst part? My two girls are old enough to repeat their mother's nagging. It's too much estrogen for one man to handle.
Against this backdrop, I'd like to know if there was a change in service providers or some other reason why things have gone astray. I'd appreciate a response and immediate corrective action.
Help a fella out.

Talk about throwing me under a bus! I asked him TWICE to make the call - that's not nagging, trust me on that!

The letter of response was sent yesterday. Before I saw it this morning, I knew it had hit home at the highway department. The first plow came down the street at 5:30pm and they didn't stop coming till at least 10pm, scraping down so low sparks were coming off the plow. We won't mention that it took 6 hours for the first plow to come and the buses came down snowy streets, yet again. At least there's no ice this morning!